Claim Your Health Fund Rebate On the Spot

Both our Taylors Lakes and Gladstone Park clinics have HICAPS terminals on-site, so you can claim your private health fund rebate immediately at time of visit, with no paperwork or waiting.

Book & Claim Today

No Paperwork, No Waiting for Your Rebate

Claiming your private health rebate later means paperwork and waiting. At Ackers Chiropractic, you present your card at the front desk and your rebate is processed instantly via HICAPS at both clinics, so you only pay the gap on the day.

We're a family-owned, two-generation practice and a preferred provider with BUPA and Medibank, so eligible members may also get a discounted fee.

Doctor examining a patient’s back while holding the spine area during a physical therapy session

Two people extending clenched fists toward each other in a teamwork gesture

Physical therapist adjusting a patient’s shoulder during treatment in a clinic

Trusted, Confirmed Health Fund Partnerships

Preferred Provider

Preferred provider status with BUPA and Medibank – eligible members may receive a discounted fee.

HICAPS On-Site

HICAPS terminals available at both Taylors Lakes and Gladstone Park clinics for instant claiming.

Family-Owned Since 2006

Chiropractic takes a unique and holistic approach to modern medicine.

Therapist stretching a patient’s arm in a clinic, with medical charts in the background

How Claiming Works, Step by Step

Book your appointment.Book at Taylors Lakes or Gladstone Park.

Attend your consultation. Attend your chiropractic, acupuncture, massage, or TCM consultation.

Present your card. Present your private health fund card at the front desk.

Instant processing. Staff process your claim instantly via the on-site HICAPS terminal.

Pay the gap. Pay only the applicable gap amount on the day.

Receive your receipt. Receive your receipt – no further claiming steps required.

Claiming itself takes just a minute or two at the front desk immediately after your consultation – there is no separate waiting period or follow-up paperwork.

Available to patients at both the Taylors Lakes and Gladstone Park clinics, serving families and professionals.

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Massage therapist pressing on a client’s back during a treatment session

What You'll Pay: Understanding the Gap Fee

The "gap fee" is the difference between the clinic's consultation fee and the rebate your private health fund pays. You pay only this gap amount on the day, not the full fee upfront.

The gap amount depends on a few factors: which service you receive (chiropractic, acupuncture, massage, or TCM), your specific health fund and level of Extras cover, and whether you hold a BUPA or Medibank policy – Ackers Chiropractic is a preferred provider with both, which may reduce your out-of-pocket cost.

[INSERT CONFIRMED CONSULTATION FEE RANGE]. We recommend checking your fund's Extras entitlements before your appointment, or asking reception for current fees.