Your Questions, Answered

Ackers Chiropractic is a family-owned Melbourne clinic offering chiropractic care, acupuncture, massage therapy, cupping, and Chinese herbal medicine under one roof. Unlike a single-discipline clinic, patients can combine treatments (for example chiropractic and acupuncture on the same day) with practitioners coordinating care across both locations.

Because chiropractic, acupuncture, massage, and Traditional Chinese Medicine are all delivered by the same family-owned team, your care plan can draw on more than one discipline rather than sending you elsewhere for a second opinion or complementary treatment. This also means your practitioners can share notes and coordinate your visits at either clinic location.

Chiropractic takes a unique and holistic approach to modern medicine. Ackers Chiropractic has clinics in Taylors Lakes and Gladstone Park.

Fees vary by service and by practitioner, and by whether you're claiming through Medicare, a private health fund, or paying privately. [INSERT CONFIRMED FEE SCHEDULE]. Contact the clinic directly for current pricing before booking.

Most Australian private health funds offer Extras rebates for chiropractic, acupuncture, and other TCM services, and both clinic locations have HICAPS terminals so you can claim your rebate on the spot. Ackers Chiropractic is also a preferred provider with BUPA and Medibank, which may reduce your out-of-pocket gap.

No referral is required to book as a private patient at either clinic; you can call and book directly. If your GP has issued a Medicare Chronic Disease Management Plan, bring that referral to your first visit, as it may entitle you to a Medicare rebate on eligible sessions.

An initial consultation (whether chiropractic, acupuncture, or TCM) generally runs 30 to 45 minutes to allow for a full assessment. Follow-up visits are usually shorter, and your practitioner will let you know what to expect when you book.

How soon we can see you depends on current availability at each clinic; call ahead and reception will find the next suitable slot. That's a separate question from how long the treatment itself takes once you're in the room, which is covered in the question above.

Our patients range from athletes and tradespeople managing physical strain to office workers, seniors, expectant mothers, and chronic pain sufferers seeking ongoing care. Whether you need a single adjustment or an integrated plan combining chiropractic with acupuncture or massage, our multi-practitioner team can tailor an approach to your situation.

Ackers Chiropractic has been caring for patients since 2006, founded by Dr. Shawn Ackers and Dr. Carmel Ackers, both registered with the Chiropractic Board of Australia through Ahpra. Visit our About page for founder background, or ask reception about specific practitioner qualifications.

Call either clinic (Taylors Lakes on (03) 9390 9785 or Gladstone Park on (03) 9330 2234) or send an enquiry through our Contact page, and reception will help match you with the right practitioner and appointment time. No referral is needed unless you're using a Medicare Chronic Disease Management Plan.

To make it convenient for our patients, our team coordinates schedules across both sites. Our Chiropractors and TCM practitioners split their hours between the Taylors Lakes clinic (Melton Highway) and the Tullamarine clinic (Mickleham Road). Please check our weekly roster when booking to secure an appointment with your preferred practitioner at your preferred location.

Yes, absolutely. Combining structural chiropractic care with holistic TCM treatments (such as acupuncture, cupping, or Chinese herbal medicine) can be highly effective. If you would like to book a dual session, let our reception desk know so we can align our team's schedules at either Tullamarine or Taylors Lakes for a seamless, back-to-back appointment.

Our Chiropractors focus primarily on neuro-musculoskeletal health, structural alignment, and joint mobility using specialized techniques like Gonstead, Diversified, and Cox Flexion Distraction. Our TCM practitioners take a holistic approach utilizing acupuncture, herbal prescriptions, and traditional therapies to balance body systems, alleviate pain, improve sleep, and reduce internal inflammation.

Yes. Because Chiropractic and Traditional Chinese Medicine are distinct medical disciplines governed by separate professional frameworks, you will need to undergo a specific initial assessment for each modality. This ensures that our practitioners can safely customize your care plan according to their unique clinical evaluations.

Yes, our systems are unified. Your comprehensive client history, treatment notes, and imaging links are safely accessible by our entire team across both the Taylors Lakes and Tullamarine clinics. This makes it simple to visit whichever location suits your schedule on any given day.

Most private health funds in Australia provide rebates for both Chiropractic care and licensed Acupuncture/TCM services under their 'Extras' packages. Both of our clinic locations have HICAPS terminals on-site, so eligible rebates can be processed immediately at the time of your visit.